This bus service can be very dangerous to those of us suffering disabilities and using mobility aids as we on a daily basis are subject the questioning “why am I in a wheelchair?”, the struggle of getting on and off buses, getting thrown about due to how hard the drivers are hitting the brake and the speed they go when going around corners and racing through traffic lights. Not only this on numerous occasions the driver has insisted that the ramp is not working and can’t put it down and also if using an aid the ramp is to steep meaning you would have to jump on to the bus with the walking aid as you are not able to get on or off safely. We have on numerous occasions seen the elderly coming close to being trapped in the doors trying to get off the bus or being thrown into chairs and poles with the force the driver has braked at.

Mcgills policy on conduct of passengers states; “Passengers must do nothing which endangers or causes discomfort or offence to any other person on the bus.” Thus meaning passengers should feel safe whilst on board the bus from threats of endangerment, discomfort or offence cause by other passengers as well as the driver.