Citizens Advice Southwark – We’re here to help in times of crisis

We are delighted to announce that we have resumed face to face services at our 3 offices.

This means that if you need help you can now pop in to see us anytime between 9.30 am and 4.00 pm 5 days per week at:

Peckham – 97 Peckham High Street, SE15 5RS

Bermondsey – 8 Market Place, Southwark Park Road, SE16 3UQ

Walworth – 6-8 Westmoreland Road, Walworth, SE17 2AY

Our new face to face service follows social distancing guidelines and best practice. We encourage people to drop in anytime during our opening hours but to avoid early mornings in case of queues.

We know many people are struggling because of Covid, and prefer to see us in person for help.

However, we also know that others will be nervous to come in to see us, and so our phone service is still available between 9.30am and 4.30pm Monday, Wednesday, Thursday and Friday, and 9.30am to 7pm on Tuesday.

We would like to thank our staff and volunteers for making this resumption of face to face advice possible and for once again demonstrating their superb commitment to helping local people.

Contact us

If you need advice, please visit us or call us on 0344 499 4134.

If you need help claiming Universal Credit please visit us or call on 0800 144 8 444

For online referrals, please go to our website:

For webchat please visit here:

For more information about our services see our website https://www.citizensadvicesouthwark.org.uk/ 

Or see us on Twitter @SouthwarkCAB

Wishing you all the very best, and stay safe

All at Citizens Advice Southwark


Find us

Southwark Carers
3rd Floor, Walworth Methodist Church,
54 Camberwell Road, London, SE5 0EW
View map and directions

Contact us

020 7708 4497

Find us

Nearest tube: Elephant & Castle underground station (Northern and Bakerloo lines).

Nearest Railway Station: Elephant & Castle

Buses from Elephant and Castle: ask bus driver for Burgess Park. Bus numbers: 12, 171, 148, 176, 68, 484, 42, 40, 45