The leaflet “Your rights as a family carer of someone in hospital” sets out what carers should expect from a good hospital and aims to encourage them and the family members they care for to share their experiences of care.
Carers play an important role in working with care providers and can often provide expert knowledge about the needs and behaviour of their loved one. Carers also have certain rights that are set out in the NHS Constitution.
However, we know that in too many situations hospitals are not providing adequate family or carer support. The CQC’s review of care between hospitals and care homes for people with dementia found that 61% of inspected hospitals did not adequately involve patients or their families in care decisions.
This project is part of the CQC’s commitment to gather feedback from people about their experiences of care. Visit the CQC’s website to find out how you can have your say on the subject of carers’ rights.
Nearest tube: Elephant & Castle underground station (Northern and Bakerloo lines).
Nearest Railway Station: Elephant & Castle
Buses from Elephant and Castle: ask bus driver for Burgess Park. Bus numbers: 12, 171, 148, 176, 68, 484, 42, 40, 45