News

Proposal to remove the Direct Debit discount scheme

Overview

We currently offer a 5% discount to adult social care customers if they pay for their care by Direct Debit. The scheme was introduced in 2016 to try to incentivise take up of Direct Debits. At that time the council wanted more people to pay by direct debit as it was considered the most economic way of collecting contributions and of enabling the council to spend more on care itself rather than administration costs. It was also considered to be the most convenient payment method for most people, and the Council felt that offering the discount would increase take up.
Why we are consulting

The Council is proposing to remove the discount scheme and would like your views.

You are welcome to provide contact details if you are effected by this change, or would like to discuss this in more detail. You can also contribute anonomously.
Online Survey

Closes 12 Feb 2021

Opened 20 Nov 2020
Contact

George Roscoe

(Service Manager)

0800 358 0228

ChargingTeam.AdultSocialCare@southwark.gov.uk

Find us

Southwark Carers
3rd Floor, Walworth Methodist Church,
54 Camberwell Road, London, SE5 0EN
View map and directions

Contact us

020 7708 4497

Find us

Nearest tube – Elephant & Castle underground station (Northern and Bakerloo lines).

Nearest Railway Station – Elephant & Castle

Buses from Elephant and Castle – ask bus driver for Burgess Park. Bus numbers: 12, 171, 148, 176, 68, 484, 42, 40, 45