New free Which? website will help carers

New Which? research finds that only 40% of those aged 40-60 – the ‘sandwich generation’ who usually look after both their children and older relatives – feel confident making decisions about arranging care. And around four in ten (44%) with elderly relatives are worried about this responsibility.

The free-to-use Which? Elderly Care website offers practical information and advice for those arranging care for a relative, covering how to choose a care option, factors to consider, what options are available, and ways to finance each choice.

The Elderly Care website will help people find the right information for their circumstances, which our research revealed is hard to find:

  • A third of people (32%) who had researched elderly care said they wasted time looking at information that wasn’t relevant to them
  • Another third (34%) spent too long exploring options that turned out to be unsuitable
  • Three in ten (28%) said it wasn’t easy for them to find the information they needed.

About the Which? Elderly Care website

Which? executive director Richard Lloyd said:

‘It’s worrying but understandable that people lack confidence in arranging care for their elderly relatives, and this can be made worse when you have little previous experience but need to act urgently and under pressure.

Which? Elderly Care helps people find the information that’s relevant to their situation, and offers free, practical advice to help them with this difficult decision.’

The Which? Elderly Care website also features real life stories, including Rachel’s (right), and will direct you to specialist sources of advice, explaining what each source can offer.

And we have great consumer rights advice on long-term care, including how to complain about a care home and care at home.

Find us

Southwark Carers
3rd Floor, Walworth Methodist Church,
54 Camberwell Road, London, SE5 0EW
View map and directions

Contact us

020 7708 4497

Find us

Nearest tube: Elephant & Castle underground station (Northern and Bakerloo lines).

Nearest Railway Station: Elephant & Castle

Buses from Elephant and Castle: ask bus driver for Burgess Park. Bus numbers: 12, 171, 148, 176, 68, 484, 42, 40, 45