Talk to the Southwark Information, Advice and Access Service, a new advice helpline run by Riverside ECHG.

Our dedicated team of advisors can refer you to a range of services in Southwark to assist your needs. We offer the Southwark Information, Advice & Access service to:

• Older people
• Carers
• Professionals
• Adults with: mental health problems; substance misuse; learning difficulties; physical disabilities; and sensory impairment.

We accept referrals from other services, from GPs, social services, carers and neighbours.

 

Opening hours:

Open 8am to 8pm, 7 days a week (including bank holidays except Christmas).

Advisors can be contacted via 0345 155 9033 or 0845 155 9033, or email IAA@riverside.org.uk.

We aim to respond to enquiries within 24 hours.

 

What we offer

Our information team can advise you on a wide range of welfare, social and health-related issues, including:

• support to make choices about your needs
• community activities
• welfare benefits
• money matters
• budgeting
• health and wellbeing
• debt advice
• screening for FACS eligibility
• aids & adaptations
• housing advice
• consumer advice.

 

About Riverside echg

All our staff are CRB checked, trained in all aspects of housing and support services. Our focus is to deliver information & advice that support you to live independently in Southwark. We promote indpendent living and deliver innocative and community based services throughout the UK.