In the first instance this factsheet may only apply to the person that youÂ care for, unless you as a carer also have additional health needs.
Personalisation means thinking about care and support services in an entirelyÂ different way. This involves focusing on the person as an individual withÂ strengths, preferences and aspirations and putting them at the centre of theÂ process of identifying their desired outcomes and making choices about howÂ and when they are supported to achieve these outcomes.
The traditional service-led approach has often meant that people have notÂ received the right help at the right time and have been unable to shape theÂ kind of support they need. Personalisation is about giving people much moreÂ choice and control over their lives and goes beyond simply giving personalÂ budgets to people eligible for council funding.
Self-directed support involves finding out what is important to people withÂ social care needs and their families and friends, and helping them to planÂ how to use the available money to achieve these desired outcomes.
What is a personal budget?
Personal budgets are an allocation of funding given to users after anÂ assessment the allocation should be sufficient to cover their assessed needs.
As part of self-directed support, the personal budget holder is encouraged toÂ devise a support plan to help them meet their personal outcomes. AssistanceÂ in developing this plan can come from care managers, social workers,Â independent brokerage agencies and family and friends.
Users can either take their personal budget as a direct payment, or, while stillÂ choosing how their care needs are met and by whom, leave councils with theÂ responsibility to commission the services. Or a combination of the two.
Once a plan has been devised support can be purchased from:
What is a support plan?
A support plan sets out in detail the ways in which you plan to use yourÂ resource allocation to meet your social care needs.
You can also include things in your plan that donâ€™t cost money and/or thingsÂ that you are planning to pay for yourself.
You can choose to complete your own support plan or you can get assistanceÂ with this from either the council or an independent support planner.
We can provide you with more information on the support planning optionsÂ available to you and can answer any questions you might have aboutÂ completing your support plan.
All support plans have to be agreed by the council to ensure that your chosenÂ support arrangements:
The cost of your agreed support is the amount of your Individual Budget. TheÂ Individual Budget represents the amount of money we believe you require toÂ meet your eligible social care needs. If you do not agree with the amount ofÂ money allocated to you. Your first port of call should be to your social worker.
Social care, unlike healthcare, is not free for everyone and this will not changeÂ under Personalisation. How much the council will pay towards your IndividualÂ Budget, and how much you will pay towards your Individual Budget will beÂ decided after a financial assessment.
You will need to complete a financial circumstances form outlining yourÂ financial position so the social worker can calculate how much, if anything,Â you will have to pay towards your Individual Budget.
Some support provided to you at home will be exempt from a financialÂ contribution for example:
How will I receive my Individual Budget?
Once your support plan and your Individual Budget have been agreed, youÂ can choose to receive your Individual Budget in one of the following ways:
1. Cash Budget
You can receive the councilâ€™s contribution towards your Individual BudgetÂ as a cash payment if you want to arrange your services and handle theÂ payments for these services yourself or through a representative. You willÂ need to open a separate bank account so the money doesnâ€™t get mixed upÂ with your own.
2. Council Managed Budget
The council recognises that some individuals may prefer not to manage aÂ cash budget, or may be unable to do so. You can choose for your IndividualÂ Budget to be held by the council who will manage the budget on your behalf.
This means that the council will plan, arrange and organise your support forÂ you and make sure that it is paid for.
3. Mixed Budget
You can choose to receive some of your Individual Budget as a cash paymentÂ and for the council to hold some as a council-managed budget. This is a greatÂ way of trying out the cash budget option if you are unsure about managingÂ your own support!
If you are assessed as having eligible needs, you will be entitled to an IndividualÂ Budget.
If you are assessed as having low or moderate needs, you will not receive anÂ Individual Budget, but Southwark Carers can provide you with informationÂ and advice about a range of community-based services. Many of theseÂ services are free of charge, but if there is a cost involved we will advise you ofÂ this, where possible.
If the person you look after is already in receipt of a care package you willÂ be contacted by your social worker to go through an assessment beforeÂ preparing a support plan.
Initial contact will take place via a telephone call, or, if the peson you care forÂ finds it difficult to use the telephone a social worker will arrange a home visit.
After 6 weeks your support planner will give you a quick follow-up call to seeÂ how you are. Then, at the end of the year you will have a formal review toÂ assess how your support plan is working for you.
If your needs have changed during this time, you may need a newÂ assessment. If this is necessary your social worker will organise this with you.
You should be aware that your Individual Budget might increase or decreaseÂ depending on the outcome of your re-assessed needs.
You should contact the council or your social worker as soon as possible ifÂ your circumstances or needs change before the date of your next scheduledÂ review.
If you choose to receive your Individual Budget as a cash budget, you will beÂ asked to keep receipts to monitor how the money is being used.
Southwark CCGÂ 160 Tooley Street,Â London,Â SE1 2TZ – Â 020 7525 0400
British Association of SocialÂ WorkersÂ The College of Social Work,Â 16 Kent Street,Â BirminghamÂ B5 6RDÂ – 0121 622 3911
For an easy read quickÂ guide to personalisationÂ please visit The Social CareÂ Institute for ExcellenceÂ website.
You can access examples ofÂ support plans, informationÂ and resourcesÂ here
Think Local Act PersonalÂ Online resource detailingÂ the Think Local, Act PersonalÂ agreement for transformingÂ adult social care.
Nearest tube: Elephant & Castle underground station (Northern and Bakerloo lines).
Nearest Railway Station: Elephant & Castle
Buses from Elephant and Castle: ask bus driver for Burgess Park. Bus numbers: 12, 171, 148, 176, 68, 484, 42, 40, 45