To identify the electricity supplier call the local distribution company. They should confirm the registered supplier and provide a contact number for the company using the address details and meter serial number.
The telephone numbers for the distribution companies shown in the table below are usually open during normal office hours. The information below comes from the Energy UK website.
| Area | Company | General Enquiries Number |
| North Scotland | Scottish & Southern Energy Power Distribution | 0800 048 3515 |
| Central and Southern Scotland | SP Energy Networks | 0330 101 0444 |
| North East England | Northern Powergrid | 0845 070 7172 |
| North West | Electricity North West | 0800 195 4141 |
| Yorkshire | Northern Powergrid | 0845 070 7172 |
| Midlands | Western Power Distribution | 0800 096 3080 |
| Eastern England | UK Power Networks | 0845 601 4516 |
| South Wales | Western Power Distribution | 0800 096 3080 |
| Southern England | Scottish & Southern Energy Power Distribution | 0845 026 2554 |
| London | UK Power Networks | 0845 601 4516 |
| South East England | UK Power Networks | 0845 601 4516 |
| South West England | Western Power Distribution | 0800 096 3080 |
| North Wales, Merseyside and Cheshire and North Shropshire | SP Energy Networks | 0330 101 0444 |
Information on gas suppliers is held by the transporters. If they are provided with the address and/ or meter serial number the transporter should be able to confirm who the registered supplier is and provide their contact number. The meter serial number is usually located on a sticker attached to the meter.
Transporters are the only organisations that can confirm who the gas supplier is for a specific property. For the vast majority of consumers, gas is transported by National Grid, Northern Gas Networks, Scotland Gas Networks, Southern Gas Networks or Wales and West Utilities. A consumer can contact the Meter Number Helpline on 0870 608 1524 to find out who is supplying their property.
Some consumers are supplied via an Independent Gas Transporter (IGT). A consumer can contact the Meter Number Helpline who identify the IGT.
Contact details for each IGT can be found at the IGT UNC website
Nearest tube: Elephant & Castle underground station (Northern and Bakerloo lines).
Nearest Railway Station: Elephant & Castle
Buses from Elephant and Castle: ask bus driver for Burgess Park. Bus numbers: 12, 171, 148, 176, 68, 484, 42, 40, 45