Home Energy Advice

Energy Suppliers’ Contact Details

The gas and electricity which comes into your home is the same no matter who the ‘provider’ is. Energy suppliers like British Gas, EDF or E.On simply bill customers. The pipes and cables are provided by a separate company which means that if you decide to switch there is no gap in supply.

British Gas 0800 048 0202

Opening hours:

Monday to Friday: 8am – 8pm

Saturday: 8am – 6pm

EDF Energy 0800 096 4063 (sales enquiries)

Opening hours:

Monday – Friday: 8am – 8pm

Saturday: 8am – 2pm

E.ON 0333 202 4610

Opening hours:

Monday to Saturday: 8am – 6pm

npower 0800 073 3000/ 0330 100 3000

Opening hours:

Monday – Friday: 8am – 8pm

Saturday: 8am – 6pm

ScottishPower 0800 027 0072

Opening hours:

Monday – Friday: 8am – 10pm

Saturday: 8.30am – 6pm

SSE 0345 026 2658

Opening hours:

Monday – Friday: 8am – 8pm

Saturday: 8am – 2pm

Southern Electric (part of the SSE group) 0345 026 2658

Opening hours: as above

Scottish Hydro (part of the SSE group) 0345 026 2658

Opening hours: as above

SWALEC (part of the SSE group) 0345 026 2658

Opening hours: as above

Atlantic (part of the SSE group) 0800 980 8437

Opening hours: as above

Ebico 0800 458 7689
Ecotricity 0345 555 7100
First Utility 0192 632 0700
Good Energy 0800 254 0004
Green Energy 0800 783 8851
Loco2energy 0330 124 1500
OVO Energy 0800 408 6610
Spark Energy 0345 034 7474
The Co-operative Energy 0800 954 0693
Utilita 0330 333 7441

The ‘big six’ fuel suppliers (British Gas, EDF Energy, E.ON, npower, ScottishPower and SSE) can provide a translation service if English is not the consumer’s first language. A family member or friend can contact the supplier and inform them that this service is required.

Find us

Southwark Carers
3rd Floor, Walworth Methodist Church,
54 Camberwell Road, London, SE5 0EN
View map and directions

Contact us

020 7708 4497

Find us

Nearest tube – Elephant & Castle underground station (Northern and Bakerloo lines).

Nearest Railway Station – Elephant & Castle

Buses from Elephant and Castle – ask bus driver for Burgess Park. Bus numbers: 12, 171, 148, 176, 68, 484, 42, 40, 45