The Energy Company Obligation (ECO) is split into three separate obligations and is delivered by the fuel suppliers.
This webpage provides information about two of the three obligations:
The Affordable Warmth Obligation of ECO is designed to support low-income, vulnerable households in private tenures and owned homes. It is targeted at those who receive certain means-tested benefits and tax credits. Available measures may include boiler repair or replacement, loft or cavity wall insulation. Qualifying householders may receive either a free, or heavily subsidised measure(s).
To qualify for help under the Affordable Warmth Obligation the householder must own their property or rent it privately and have the landlord’s permission to do the work (see the Citizens Advice ‘ECO and landlord consent’ below for further information).
The householder must also get one of the following benefits:
For certain benefits, one of the following must also apply:
The information below has been provided by Citizens Advice.
Successful installation of energy efficiency measures under the ECO can only take place with all the required consents in place.
In general the types of consent are as follows:
Across the ECO scheme this means that:
Contact the independent Energy Saving Advice Service (ESAS) to find out what help is available.
ESAS confirms customers’ eligibility for the Affordable Warmth Obligation with the Department for Work and Pensions and refers all who are eligible to the obligated energy suppliers who have agreed to offer a minimum package of assistance to those households within an agreed timeframe. The support available can include a survey of the property, tariff advice, checking eligibility for the Warm Home Discount Scheme Broader Group and if appropriate, a heating and insulation measure.
Householders who do not qualify for help under the Affordable Warmth Obligation will be informed by the ESAS about other possible options available to them.
Energy Saving Advice Service (England and Wales) Telephone: 0300 123 1234 Monday to Friday, 9am to 8pm/ Saturday, 10am to 2pm
This obligation focuses on low-income households and areas. The areas of low- income eligible for ECO support have been selected using the Indices of Multiple Deprivation (IMD) in England, Scotland and Wales. The lowest 25% of areas ranked in the IMD qualify for inclusion within this obligation. All homes within the area are eligible, including social housing.
To ensure that rural areas are able to benefit from this obligation the Government requires energy suppliers to deliver a minimum of 15% of their Carbon Saving Community Obligation to low-income households living in rural areas. Qualifying households need to be within a settlement containing fewer than 10,000 inhabitants and in receipt of the same qualifying means-tested benefits and tax credits as required by the Affordable Warmth Obligation (see above).
In April 2014 the qualifying criteria for the CSCO rural sub-group was simplified allowing energy suppliers to deliver against this sub-target to any domestic property located in approximately the poorest 25% of rural areas, as well as households who are members of the Affordable Warmth Group.
The measures available under this obligation include cavity wall insulation, loft and solid wall insulation.
Nearest tube – Elephant & Castle underground station (Northern and Bakerloo lines).
Nearest Railway Station – Elephant & Castle
Buses from Elephant and Castle – ask bus driver for Burgess Park. Bus numbers: 12, 171, 148, 176, 68, 484, 42, 40, 45