The Distribution Network Operators (DNOs) are responsible for the safe delivery of electricity through the electricity network. The individual consumer’s supplier bills them for the electricity they use and is responsible for the meter; this not the role of the DNOs. The DNOs provide support for their vulnerable customers via their Priority Service Register.
DNOs offer support to certain categories of customer, for example:
Examples of the additional support they can offer qualifying customers:
The table below can be used to identify the relevant DNO to check if a consumer qualifies for their DNO’s Priority Service Register.
|Area||Company||General Enquiries Number|
|North Scotland||Scottish & Southern Energy Power Distribution||0800 048 3515|
|Central and Southern Scotland||SP Energy Networks||0330 101 0444|
|North East England||Northern Powergrid||0845 070 7172|
|North West||Electricity North West||0800 195 4141|
|Yorkshire||Northern Powergrid||0845 070 7172|
|Midlands||Western Power Distribution||0800 096 3080|
|Eastern England||UK Power Networks||0845 601 4516|
|South Wales||Western Power Distribution||0800 096 3080|
|Southern England||Scottish & Southern Energy Power Distribution||0845 026 2554|
|London||UK Power Networks||0845 601 4516|
|South East England||UK Power Networks||0845 601 4516|
|South West England||Western Power Distribution||0800 096 3080|
|North Wales, Merseyside and Cheshire and North Shropshire||SP Energy Networks||0330 101 0444|
Nearest tube – Elephant & Castle underground station (Northern and Bakerloo lines).
Nearest Railway Station – Elephant & Castle
Buses from Elephant and Castle – ask bus driver for Burgess Park. Bus numbers: 12, 171, 148, 176, 68, 484, 42, 40, 45